Privacy Policy

Kilo Whiskey Privacy Policy

At Kilo Whiskey, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make a purchase. By using our website or services, you consent to the collection and use of your information as outlined in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website or make a purchase:

• Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information.
• Usage Data: Information about how you interact with our website, including IP addresses, browser type, device type, pages viewed, and referring URLs.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, personalize content, and analyze website traffic. These cookies help us remember your preferences and provide a more efficient shopping experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Process Orders: We use your name, address, and payment information to complete and ship your orders.
• To Communicate with You: We may use your contact information to send you order confirmations, shipping updates, promotional offers, and customer service responses.
• To Improve Our Website: We use usage data to analyze trends, track user behavior, and improve our website’s functionality and user experience.
• To Prevent Fraud: We may use your information to detect and prevent fraudulent activity and ensure the security of your account and transactions.

3. How We Share Your Information

We may share your personal information in the following situations:

• Third-Party Service Providers: We work with trusted third-party companies (e.g., payment processors, shipping providers) to help us deliver our services. These providers only have access to the information necessary to perform their functions and are obligated not to use it for any other purposes.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if such a change occurs.

4. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Update: You may review and update the personal information we hold about you at any time by logging into your account or contacting us directly.
• Opt-Out of Marketing: You can opt-out of receiving marketing emails or promotional communications from us by following the unsubscribe instructions in the email or by contacting us directly.
• Cookie Preferences: Most browsers allow you to control cookies through your browser settings. You can disable cookies or set preferences for how cookies are used. Please note that disabling cookies may affect your experience on our website.
• Delete Your Data: Depending on the jurisdiction, you may have the right to request the deletion of your personal data. Please contact us if you wish to exercise this right.

5. Data Security

We take data security seriously and use commercially reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Kilo Whiskey. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

8. International Transfers

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, and stored on, servers located in the United States. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your own.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes to how we handle your personal information, we will notify you via email or a prominent notice on our website. Please review this policy periodically for any updates or changes.